Contact
Sukat is built and run by a small team that reads everything. There's no support ticket queue, no chat bot, no canned reply — emails go to a person. Most replies arrive within 1–3 business days.
What to write about
- Bug reportsSomething rendering oddly, a conversion failing, a setting not saving. Include your browser + OS and (if possible) the exact image dimensions or KB target you tried.
- Feature requestsA size or use-case page we should add, a tool we're missing, a portal you'd like Sukat to support.
- Partnerships and integrationsEmbedding Sukat, white-labelling, or referral arrangements for content sites and portals.
- Press, interviews, podcastsHappy to talk about browser-based image processing, indie tool building, or the privacy-first approach.
- Privacy and data questionsAnything about how Sukat handles data — see also the Privacy Policy.
- Translation helpSukat ships in 10 languages with full translations for 5. If you'd like to contribute polish or new language packs, let us know.
Things we can't help with
If you're using a downstream service that re-compresses our output (WhatsApp, Instagram, LinkedIn) and the result looks blurrier than expected, that's their compression — not ours. We document this on the relevant landing pages and recommend pre-compression strategies, but we can't override their behaviour.
If a government portal rejects your photo despite Sukat's output meeting the documented spec, the spec may have changed between cycles. Always cross-check the current notification on the official portal before submitting.
Other ways
Sukat's day-to-day operations live mostly in email. We don't run support DMs on social platforms, but follow / mention us if there's a public account to share. The fastest reliable channel is always hello@sukatapp.com.
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